Consulate General of El Salvador in Charlotte, North Carolina

Contact details Appointment Hours

The Salvadoran consular office in Charlotte

The Consulate General of El Salvador in Charlotte opened in response to the rapid growth of the Salvadoran community in the heart of the Carolinas. Charlotte has established itself as one of the most important financial hubs in the United States—home to major banks such as Bank of America—and that economic boom has drawn thousands of Salvadorans who arrived seeking work in construction, landscaping, hospitality and services. Neighborhoods like Eastland, the Central Avenue corridor and the South Boulevard area concentrate much of the city's Latino life, with pupuserías, shops and Salvadoran businesses that keep the country's traditions alive.

This office does not serve Charlotte alone: it is the point of reference for Salvadorans throughout North Carolina and South Carolina, including cities such as Raleigh, Durham, Greensboro, Winston-Salem and, to the south, Columbia, Greenville and Charleston. The growth of the construction sector following the region's real estate boom turned the Carolinas into a key destination for Salvadoran migration, and the Charlotte consulate covers that broad jurisdiction so its nationals do not have to travel all the way to Atlanta.

Contact information for the Salvadoran consulate in Charlotte

Address: 1520 West Boulevard, Suite C, Charlotte, NC 28208

City: Charlotte (West Boulevard, southwest of the city)

State: North Carolina

Hours: Monday to Friday, 8:00 am – 4:00 pm

Phone: (980) 406-3585

Email: consuladocharlotte@rree.gob.sv

Appointment portal: portalcitas.rree.gob.sv

Request an appointment Call the consulate Appointment portal

Public service hours

Monday

8:00–16:00

Tuesday

8:00–16:00

Wednesday

8:00–16:00

Thursday

8:00–16:00

Friday

8:00–16:00

Saturday

Closed

Sunday

Closed

IMPORTANT: Service is by appointment only. The consulate closes on official holidays of both El Salvador and the United States.

Services available at the Charlotte consulate

  1. DUI (Documento Único de Identidad — Salvadoran national ID card): First-time issuance, renewal, replacement and data changes for residents in the Carolinas.
  2. Salvadoran passport: Issuance and renewal of the ordinary passport for adults and minors.
  3. Minor ID card (carné de minoridad) and birth certificate: Documentation for minor children of Salvadorans.
  4. Family registry (registro familiar): Registration of births, marriages and deaths that occurred abroad.
  5. Powers of attorney and notarial documents: Powers of attorney for purchases and sales, deeds and matters handled in El Salvador.
  6. Apostille and legalization: Authentication of documents for use in El Salvador or the U.S.
  7. Consular assistance and protection: Support in cases of detention, accident, hospitalization or repatriation.

How to book an appointment at the Consulate of El Salvador in Charlotte

All services require an appointment. The main way to schedule one is through the free official portal. Select the United States, the state and the Charlotte consulate, then choose the service and the date that works best for you.

Book an appointment at portalcitas.rree.gob.sv

If you need help scheduling or have questions, you can get in touch through these channels:

Salvadoran passport: requirements and cost

Salvadoran consulates issue and renew passports. The appointment is free and is booked at portalcitas.rree.gob.sv; the passport itself has a cost. Documents usually needed:

ItemDetail
Approximate cost~60 USD (confirm the current fee with your consulate)
DeliveryVaries by consulate; some offer faster delivery
AppointmentFree, mandatory, at portalcitas.rree.gob.sv
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Emergency consular assistance

If you are detained by the police or ICE, suffer a serious accident, or a relative passes away, you have the right to contact the Consulate of El Salvador (Vienna Convention). Emergency assistance operates 24 hours through the Charlotte Consulate or the Call Center.

📞 Call 1-888-301-1130

Requirements to get the DUI at the consulate

The Documento Único de Identidad (DUI) is issued by the RNPN and is processed in person at the consulate, by appointment. These are the documents usually requested (confirm the details of your case with your consulate):

The DUI requires physical presence for fingerprints and a photo: it cannot be processed by mail or through a third party.

Frequently asked questions – Consulate of El Salvador in Charlotte

Does the Charlotte consulate serve Salvadorans in South Carolina?

Yes. The jurisdiction of the Charlotte Consulate covers both North Carolina and South Carolina. Salvadorans in Columbia, Greenville, Charleston, Myrtle Beach or Rock Hill can handle their national ID (DUI), passport and family registry matters here without having to travel to another state.

What is the difference between the Charlotte consulate and the Atlanta one?

They are separate consulates with distinct jurisdictions. The Consulate of El Salvador in Atlanta mainly serves Georgia and neighboring southeastern states, while the Charlotte one serves the Carolinas. If you live in North or South Carolina, Charlotte is your consulate; you do not need to travel to Atlanta for your matters.

Where is the consulate located and how do I get there?

The office is at 1520 West Boulevard, Suite C, Charlotte, NC 28208, in the southwest part of the city, near Charlotte Douglas International Airport. It is easy to reach by car via I-77 and West Boulevard; there is parking in the area. If you use public transit, several CATS bus routes run along West Boulevard.

Can I apply for a first-time DUI in Charlotte?

Yes. The Charlotte consulate issues the DUI (national ID card) for the first time, as well as renewals and replacements. A first-time application usually requires a recent Salvadoran birth certificate. The process is done in person because fingerprints and a photo are taken, so you must come in person with your confirmed appointment at portalcitas.rree.gob.sv.

How do I register my child born in North or South Carolina?

You can register your child born in the U.S. in the Salvadoran family registry through the Charlotte consulate. You will need the U.S. birth certificate duly apostilled, along with the parents' Salvadoran identity documents. After registration, you can apply for your child's minor ID card (carné de minoridad) and Salvadoran passport.

What do I do in an emergency outside office hours?

If you are stopped by the police or ICE, suffer a serious accident or a family member passes away, consular assistance is available 24 hours a day through the Call Center 1-888-301-1130 and the Charlotte consulate's emergency channels. You have the right to contact your consulate under the Vienna Convention; always ask for consular assistance.

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