Consulate of El Salvador in El Paso, Texas: the border office

Contact details Appointment Hours

A Salvadoran consular office in downtown El Paso

The Consulate General of El Salvador in El Paso is located at 400 W. San Antonio St, Suite B, right in downtown, just minutes from the international bridge that connects the city with Ciudad Juárez. This location next to the border is no coincidence: El Paso is one of the busiest gateways in the U.S. Southwest, and the office serves a growing Salvadoran community made up both of families settled for years in neighborhoods like El Segundo or Central El Paso and of newly arrived compatriots who cross through the border region and need to get their paperwork in order.

Beyond the El Paso metro area, this consular office is the point of reference for Salvadorans throughout West Texas and the state of New Mexico, a vast and sparsely populated stretch with no other office nearby. For those living in Las Cruces, Albuquerque, Midland, Odessa or the small desert towns, an appointment in El Paso usually means several hours on the road, so it pays to schedule ahead and use the trip to handle as many tasks as possible. Below you will find the exact address, phone number, hours and how to book your appointment.

Contact details for the Salvadoran consulate in El Paso

Address: 400 W. San Antonio St, Suite B, El Paso, TX 79901

Area: Downtown El Paso (border zone)

State: Texas

Hours: Monday to Friday, 8:00 am – 4:00 pm

Local phone: (915) 600-5423

Call Center / Virtual Consulate: 1-888-301-1130

Email: consuladoelsveptx@gmail.com

Appointment: portalcitas.rree.gob.sv

Request an appointment Call the consulate Appointment portal

Public service hours

Monday

8:00–16:00

Tuesday

8:00–16:00

Wednesday

8:00–16:00

Thursday

8:00–16:00

Friday

8:00–16:00

Saturday

Closed

Sunday

Closed

IMPORTANT: Service is by appointment only. Occasionally the consulate organizes special Saturday sessions; check its official channels before traveling.

The Salvadoran community in El Paso

The Salvadoran community in El Paso experiences the reality of the border in a unique way. Unlike the large concentrations on the East Coast or in California, here compatriots are spread across a wide region covering West Texas and southern New Mexico, with a steady flow of newly arrived families who cross through the area and need to regularize their Salvadoran documentation. For many, the downtown El Paso consulate, a step away from the international bridge, is the first institutional contact with their country after a long journey, and for established residents it is the office that spares them a trip to Houston or Dallas.

Consular services for Salvadorans in El Paso

  1. DUI (Documento Único de Identidad / Salvadoran national ID card): Issuance, renewal, replacement and amendment with in-person fingerprinting and photo.
  2. Salvadoran passport: First-time, renewal and replacement for adults and minors.
  3. Civil registry: Registration of births of children of Salvadorans born in Texas or New Mexico, marriages and deaths.
  4. Certificates and records: Requests for birth certificates and other documents from El Salvador's registry.
  5. Powers of attorney and notarial acts: For sales, property management or legal representation in El Salvador.
  6. Apostille and authentication: Legalization of Salvadoran and U.S. documents for official use.
  7. Carné de minoridad (minor's ID card): Identity document for Salvadoran minors.
  8. Consular protection and assistance: Support that is especially relevant in a border region: detention, hospitalization, accident or death within the district.

Requirements to get the DUI at the consulate

The Documento Único de Identidad (DUI) is issued by the RNPN and is processed in person at the consulate, by appointment. These are the documents usually requested (confirm the details of your case with your consulate):

The DUI requires physical presence for fingerprints and a photo: it cannot be processed by mail or through a third party.

How to book an appointment at the El Paso consulate

An appointment is mandatory and is handled mainly online. Use any of these options:

  1. Online appointment portal: Go to portalcitas.rree.gob.sv, create your account, select United States → El Paso and choose the service, day and time.
  2. Call Center: Call 1-888-301-1130 and press option 4 to schedule your appointment with an agent.
  3. WhatsApp: Message +503 7070-1071 for questions and help with your appointment.
Book an appointment at portalcitas.rree.gob.sv

Services at the Salvadoran consulate

These are the services most requested by the Salvadoran community, all by appointment:

Frequently asked questions – Consulate of El Salvador in El Paso

Which Salvadorans does the El Paso consulate serve?

The El Paso office covers West Texas and the entire state of New Mexico. This includes cities such as Las Cruces, Albuquerque, Santa Fe, Midland, Odessa and the desert towns where there is no other consular office nearby. If you live in East or South Texas, the Houston, Dallas, McAllen or Laredo offices are the ones that serve you; choose whichever is closest when booking your appointment.

I just arrived in the border region. What can I take care of here?

The El Paso consulate is a key point of reference for compatriots newly arrived in the area. Even if your immigration status in the U.S. is still unresolved, you can still handle your Salvadoran documentation: renew or replace your DUI, process your passport, obtain birth certificates or request consular protection and assistance. First book your appointment at portalcitas.rree.gob.sv and, if your case is urgent, explain it to the consulate.

Do I have to travel to El Paso from New Mexico, or is there another option?

For services that require physical presence, such as the DUI or passport, you must go in person to the El Paso office, since it is the one that covers New Mexico. As the trip from Albuquerque or Santa Fe can take more than four hours, it is best to bundle several tasks into a single appointment and, when the consulate announces mobile or special sessions closer to your area, take advantage of them. Check those dates on its official channels.

What is the phone number of the Salvadoran consulate in El Paso?

The local number for the El Paso office is (915) 600-5423. If you cannot get through, you can also use the Call Center / Virtual Consulate at 1-888-301-1130 (press option 4 for appointments) or message via WhatsApp at +503 7070-1071. For written inquiries, use the email consuladoelsveptx@gmail.com.

The consulate is downtown. Is it easy to get there from the border?

Yes. The office is at 400 W. San Antonio St, right in downtown El Paso, a few minutes from the Paso del Norte international bridge and well connected to I-10. Those who cross from Ciudad Juárez or arrive downtown by bus will find it very convenient; if you come by car, allow time to find paid parking downtown. Arrive at least 15 minutes before your appointment with all your documents ready.

My child was born in El Paso or in New Mexico. Can I register them as Salvadoran?

Yes. Children of a Salvadoran father or mother born in Texas or New Mexico can be registered in El Salvador's civil registry through this office, which allows them to obtain their Salvadoran birth certificate, their carné de minoridad (minor's ID card) and, later on, their passport. Bring the child's U.S. birth certificate and the Salvadoran parent's documentation.