Consulate of El Salvador in San Bernardino (Highland)
A Salvadoran consular office for the Inland Empire
The Consulate of El Salvador in San Bernardino is located at 3505 Highland Avenue, Suite C, in the neighboring city of Highland, just minutes from downtown San Bernardino. This office was created to bring services closer to the large Salvadoran community of the Inland Empire, the vast inland stretch of Southern California covering San Bernardino and Riverside counties. For years, fellow Salvadorans in this region had to travel long distances on the freeway to Los Angeles to renew their DUI (national ID card) or their passport; with this office, cities such as Fontana, Rialto, Colton, Ontario, Moreno Valley and Riverside itself now have a much closer place to be served.
The Inland Empire is one of the country's great logistics engines: its enormous warehouses and distribution centers, together with freight transport and residential construction, employ thousands of Salvadorans who came looking for more affordable housing than along the coast. This office works in coordination with the Consulate General in Los Angeles, which remains the largest office in the area; depending on the service and appointment availability, some procedures may be referred to Los Angeles, so it is always best to confirm before traveling. Service is by appointment only: below you will find the exact address, phone numbers, hours and all the steps to book.
Contact information for the Salvadoran consulate in San Bernardino
Address: 3505 Highland Ave, Suite C, Highland, CA 92346
Area: Highland (San Bernardino area, Inland Empire)
State: California
Hours: Monday to Friday, 8:00 am – 4:00 pm
Call Center / Virtual Consulate: 1-888-301-1130
WhatsApp: +503 7070-1071
Email: consuladosanbernardino@rree.gob.sv
Appointments: portalcitas.rree.gob.sv
Public service hours
IMPORTANT: Service is by appointment only. The consulate is closed on weekends and on official holidays of El Salvador and the United States.
Consular services for Salvadorans in the Inland Empire
- DUI (Documento Único de Identidad – national ID card): Issuance, renewal, replacement and updates with in-person fingerprinting and photo.
- Salvadoran passport: First-time, renewal and replacement for adults and minors.
- Civil registry: Registration of births of children of Salvadorans born in San Bernardino, Riverside and the rest of California, marriages and deaths.
- Certificates and records: Requests for birth certificates and other documents from the El Salvador registry.
- Powers of attorney and notarial acts: For sales, property management or legal representation in El Salvador.
- Apostille and authentication: Legalization of Salvadoran documents and documents issued in California for official use.
- Minor's ID card (carné de minoridad): Identity document for Salvadoran minors.
- Consular protection and assistance: Support in cases of detention, hospitalization, accident or death within the Inland Empire.
How to book an appointment at the San Bernardino consulate
An appointment is required and is handled mainly online. You can use any of these options:
- Online appointment portal: Go to portalcitas.rree.gob.sv, create your account, select United States → San Bernardino and choose the service, day and time.
- Call Center: Call 1-888-301-1130 and press option 4 to schedule your appointment with an agent.
- WhatsApp: Message +503 7070-1071 for questions and help with your appointment.
Frequently asked questions – Consulate of El Salvador in San Bernardino
Where exactly is the El Salvador consulate for the Inland Empire?
Although it is known as the San Bernardino consulate, the office is located at 3505 Highland Avenue, Suite C, in the adjacent city of Highland (CA 92346), just minutes from downtown San Bernardino. It is the main office serving the Inland Empire. Book your appointment at portalcitas.rree.gob.sv before traveling and check the suite number when you arrive.
I live in Riverside, Fontana or Ontario — do I go to San Bernardino or to Los Angeles?
For most of the Salvadoran population of San Bernardino and Riverside counties, the San Bernardino (Highland) office is the closest and most convenient option. However, depending on the service and appointment availability, some procedures may be referred to the Consulate General in Los Angeles. The safest approach is to go into the appointment portal, check which office offers the service you need and book there.
What is the phone number to get an appointment at the San Bernardino consulate?
Appointments for the entire Salvadoran consular network in the United States are handled through the Call Center / Virtual Consulate at 1-888-301-1130 (press option 4) and, above all, through the online portal portalcitas.rree.gob.sv. You can also write via WhatsApp at +503 7070-1071 or email consuladosanbernardino@rree.gob.sv with any questions.
I work in a warehouse with rotating shifts — can I come on a Saturday?
No. The consulate is open Monday to Friday, from 8:00 am to 4:00 pm, and is closed on weekends and on official holidays of El Salvador and the United States. If you work in logistics or transport with rotating shifts, book your appointment well in advance to arrange a day off; the appointment portal usually releases new slots periodically.
My child was born in San Bernardino or Riverside — can I register them as Salvadoran?
Yes. Children of a Salvadoran father or mother born in California can be registered in the El Salvador civil registry through this office. That allows them to obtain their Salvadoran birth certificate, their minor's ID card (carné de minoridad) and, in time, their passport. Bring the U.S. birth certificate and the documentation of the Salvadoran parent.
Do I have to renew the DUI in person, or can I do it by mail?
The DUI (national ID card) is strictly in person: the consulate must take your fingerprints and photo, so it cannot be processed by mail or through third parties. Book your appointment at portalcitas.rree.gob.sv, bring your previous DUI (even if expired) or your Salvadoran birth certificate if it is your first time, and arrive at least 15 minutes early with your appointment confirmation.